Refund policy

Return & Exchange Policy

All Sales are FINAL. No refunds—exchanges only.

• Exchanges will only be made within 30 days of the purchased date
• Customer is responsible for return/exchange shipping costs, unless there was a shipping error by the ACTS Store
• Store credit will be issued if you do not make an exchange at the time of return
• All Clearance items are FINAL SALE
• All purchases made using discounts and promo codes are FINAL SALE

Return Conditions

• If a product is returned for exchange and is not in its original condition (damaged, stained, etc.), the ACTS Store will deduct a 15% fee from the original exchange amount
• If any product has been customized or altered in any way, our return policy is VOID and the sale will be considered final

Return Shipping Tips

We suggest that if you are using our packing material to return the item, double-check that it is closed securely. This is especially important for items we initially shipped in a padded envelope. The self-sealing glue is only meant to be used once, so make sure you tape down the flap and around the package.

Return Address

ACTS Store
7711 Madonna Dr.
Suite 200
San Antonio, TX 78216